Yleisön ymmärtäminen & analytiikka

Look at these numbers and be amazed – “creating communities is much more interesting than virality” says Joel Willans, the creator of Very Finnish Problems and co-founder of Ink Tank Media

So this is my blog’s third interview around measuring success, this time in English because why not! A Facebook page called Very Finnish Problems caught my eye last year because it seemed to generate huge engagement showcasing Finnish oddities, beating practically any Finnish rivals (yea, there’s the language question but still). And more importantly, the growth was organic.

– I’ve never boosted anything and I don’t think you should because Facebook wants you to boost your posts more and more. Paying for reach also lowers your organic reach, says Joel Willans (I have had similar experiences).

InkTank_Portraits__MG_6696

Joel Willans.

Anyone in the business of making content would be happy to gain such numbers as Very Finnish Problems Facebook page. The site’s average monthly reach is 15+ million. The average weekly reach is between two and two and a half million, and with not more than a dozen posts per week might I add. In Finland, this kind of reach is HUGE.

Reach in Facebook’s terms means the number of different people who have in some way seen the content in their newsfeed during any given timeframe.

Most of VFP’s Facebook audience comes from Finland but there is also a big international audience. ICYMI: Finland has a population of 5.5M and about 2,1 active Facebook users according to FB.

But it is not just Very Finnish Problems.

There is also Very Brexit Problems.

And Very Trump Problems.

And now even Very Parenting Problems.

Joel Willans seems to have been doing niche long before niche thinking was as hot a topic as it is now in international media.

But it is not just Facebook.

Its Twitter, its Instagram.

Very Finnish Problems is even a book.

Oh, and a podcast.

500K monthly readers for ”cool stories for interesting people”

Very Finnish Problems serves as a kind of a content marketing outlet for Willans’ own Helsinki based content marketing firm Ink Tank Media.

– That’s actually not a bad definition for it at all, he smiles after we’ve spent some time discussing the big picture.

– Many may have heard of Very Finnish Problems but not so many have heard of Ink Tank, Willans says kind of proving his point.

You practice what you preach. I find this very interesting and fresh because so many in the business just preach, they don’t necessarily do stuff.

Ink Tank Media also has its own publication Inktank.fi which produces “cool stories for interesting people”. It has five hundred thousand monthly readers.

Obsessed about analytics

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Source: Ink Tank Media/ Joel Willans

Even though native Facebook content has lifted Very Finnish Problems to Facebook stardom, Willans says he is actually not that keen on Facebook. He is much more interested in harnessing social media to generate traffic to one’s own site. It’s also about brand awareness but traffic is a key figure in measuring success for me, says the man who is, by his own words, obsessed about analytics. With Facebook he looks at the numbers as a whole and also individual posts’ daily performance.

In the past, he has worked for the viral giant The Daily Mail Group (didn’t like it though) and had his short stories read on BBC radio.  In the UK, he was also sales manager for tech magazines before coming to Finland and starting a career as a copywriter.

If you look closely, you can find videos in Very Finnish Problems’ Facebook feed that count as native advertising but unlike for example UniLad, Ink Tank Media doesn’t yet monetarise much of it’s video content.

– This one was (native advertising) but we did it pro bono, Willans shows me one of the more successful videos. He sounds like he just wanted to show the customer how much power social media has.

Content marketing = content that people really want to consume

To my eye Willans has the soul of a publisher which is kind of what content marketing is all about.

I’ve only recently started to dive into this field more and at first I was baffled at how terms like content marketing, native advertising or branded content etc have different definitions depending on who you ask or what you read. This is confusing but once you realize that it is basically just semantics, it gets easier. The loosest definition for content marketing I’ve heard comes from a guy saying that basically all marketing is content marketing. Willans shakes his head. For him content marketing is simply “content that people really want to consume”.

The dream of Finnish Buzzfeed

Not many Finnish content marketing firms do this at this level if any, I mean acting like publishers on the side. A Swedish content agency called Nyheter365 comes to my mind at first. You might have bumped into their viral content on social media under brands like Newsner.com or Arvostettu.com.

– This one here annoys me, “Arvostettu””, I can’t stand their cheesy content, Willans laughs while showing me how many followers this Finnish language viral page has added lately.

– I actually used to have a dream of creating Finnish Buzzfeed, he says.

Haven’t you reached that dream already with Very Finnish Problems?

– Well perhaps on social but not web. But I think I could have.

Willans does not sound at all arrogant saying this which is a thing I want to underline. He is very humble about it all but knows what he has achieved. Willans is also a successful Redditor by the way but that is another story.

Niche thinking and timeliness

So what makes content spread, what makes it consumable?

Niche thinking is one thing. For Willans timeliness is also key. Look around and react. Timeliness has been important in getting good SEO visibility for the articles (inktank.fi), he says. Google finds their articles very well.

– A good example is one we wrote on Carrie Fisher ages ago. Then two things happened, she got recruited for Star Wars movie and then she died. The traffic went through the roof.

There are certain topics he knows are good sources for ideas like the Finnish weather. With a passion for British politics, one of his most successful Facebook videos for Very Brexit Problems got him 25 000 new followers in a day. Organically. The video basically destroys UKIP leader at the time, Nigel Farage, titled “Nigel Farage resigns after completing his life work”.

”With your own site you have complete control”

While he enjoys the buzz of going viral (he was especially happy when recently he had a tweet retweeted over 135 000 times) virality alone doesn’t drive him.

Building online communities is much more interesting, Willans says. With a community you can have 15 years of fame, rather than just 15 minutes. According to him Very Finnish Problems is a great example of a thriving community that will keep going from strength to strength.

– But there is more fun in creating new pages and trying to make them grow.

As our discussion is coming to its end I find myself thinking about what Willans said earlier about traffic being his key metric. I ask him to explain his thoughts a bit further. He says putting all eggs into the social media basket is risky because your account could be deleted at any time without warning and then there is the algorithm part as well.

– With your own site you have complete control.

You’ve just read the first English language blog post of my blog Numeroiden takaa (“Behind numbers”, you can find it also in Facebook here) which deals with measuring success. My name is Kalle Pirhonen and I work as an audience editor for the News and Current Affairs department at Yle, the Finnish Broadcasting Company. For more details of me, please see Newswhip’s interview from Aug 2017 here.

Previous interviews in this blog (in Finnish):

“This is how Aller personalizes your web pages and turns data into money” 

“The future of analytics is in whose life you really had an impact on”

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Yleisön ymmärtäminen & analytiikka

Viraalin kaava – kyllä, hoksaamista voi opetella

Nyt pitäisi tehdä viraalia.

Ajatus on lähtökohtaisesti väärä, jos konsepti ei ole kunnossa: Ensin pitää olla kristallinkirkkaana mielessä, mitä sisältöä ja kenelle tehdään, sen jälkeen voi alkaa miettiä muita asioita.

Yksittäisten sisältöjen tasolla tärkein asia on hoksaaminen. ”Tämä on hoksausbisnestä”, kuten eräs kollegani on viisaasti todennut somen uutisvideoista.

Kun konsepti on kunnossa, tarvitaan joku joka hoksaa, mihin tarttua. Se voi olla hetkellinen puheenaihe tai pinnan alla muhiva teema, josta some ei juuri sillä hetkellä välttämättä ole täyttynyt. Tärkeää on kyetä tarvittaessa asettumaan oman itsensä ja kuplansa ulkopuolelle: se mikä sinusta on kiinnostavaa ei välttämättä ole sitä muista. Tätä kykyä voi kehittää, kun sen tiedostaa. Data auttaa.

Tunne, yllätyksellisyys, oivaltavuus. Onnistuneen sisällön rakennuspalikat ovat kaikille tuttuja ja on oikeastaan helppo sanoa, että joo, niitä me tarvitaan. Todellista osaamista on, miten se tehdään.

Pari esimerkkiä, joiden molempien tekemistä on edeltänyt hoksaaminen, idea tai ideansiemen: tämä kannattaa tehdä näin.

  • Aihe: Arvokisojen rakennustöiden kuolonuhrit. Qatarin tilannetta suhteutetaan muihin yksinkertaisella mutta vaikuttavalla grafiikalla. Suora linkki FB-videoon. Toimisi muuten myös perinteisessä tv:ssä!

na%cc%88ytto%cc%88kuva-2017-02-28-kello-13-29-33

  • Aihe: Syyrian tilanne. Tilanteen vakavuutta kuvataan ympäristössä, joka on suomalaiselle tuttu. Tunnetta voimistaa virtuaalitodellisuus, ja tätä videota katsovat näkevät ihmisten tunnereaktiot. Videolla on 500 000 näyttökertaa. Suora linkki FB-videoon.

na%cc%88ytto%cc%88kuva-2017-02-28-kello-13-31-49

Uutisvideoiden maailmassa iloitsen itse eniten sellaisista sisällöistä, joissa vaikealta tai etäiseltä tuntuva asia on saatu paketoitua kiinnostavasti. Kuten vaikkapa tuo Syyria tuossa yläpuolella.

Väitän, että hoksaamistakin voi oppia, kun motivaatio on kohdallaan ja mieli avoinna. Se on kovaa ajattelutyötä, joka joskus – ironista kyllä – realisoituu timanttiseksi ideaksi vapaa-ajalla eikä työpaikan ikkunattoman kopin ideointipalaverissa (joista muuten en itse kauheasti perusta).

Toisaalta toiset ovat lahjakkaampia kuin toiset. Tässä kohtaa tullaan myös rekrytoinnin tärkeyteen: Palkkaa parhaat tyypit ja pelaa kunkin omilla vahvuuksilla.

Mitä muuta tarvitaan kuin hoksaamista?

Analytiikkayhtiö Newswhip listaa kolme seikkaa, jotka sen mielestä ovat edellytyksiä viraaliuden tunnistamiselle ennakkoon. Eihän näistä voi olla kuin samaa mieltä:

  1. Tunne yleisösi (kirjoitukseni kohderyhmän määrittämisestä löytyy täältä)
  2. Pysy ajan tasalla trendeistä ja kerrontatapojen muutoksista. (esimerkki: klikkiotsikoiden määrä on vähentynyt suurimpien viestinten parhaiten somessa menestyvissä jutuissa, kirjoitukseni aiheesta löytyy täältä)
  3. Hyödynnä dataa. (seuraa tätä blogia tai Numeroiden takaa -FB-sivua, niin pysyt kartalla!)

 

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